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An online beauty retailer approached us with a clear mission: they wanted a more secure and reliable platform. Their business was growing, and with that came the need for stronger security, especially with increasing cyber threats. They also wanted to improve their platform’s performance and ensure it could handle more customers without slowing down. We used a combination of AWS technologies, like CloudWatch and WAF, to make sure their platform was not only protected but also ready for future growth.
The client specializes in selling beauty tools, including hair dryers and curlers. Their customers range from individual buyers to professional salons, so their platform needed to cater to both. This meant ensuring smooth product browsing, secure transactions, and reliable management of salon memberships. In addition, they wanted a system that could scale as their business grew, all while keeping customer data safe.
As the platform grew, several issues emerged that needed immediate attention. These challenges affected the platform’s security, overall performance, and user experience. Below are the key areas that require solutions:
Security vulnerabilities: The platform was exposed to various web-based attacks like SQL injection and cross-site scripting (XSS), posing a significant risk to customer data.
Inefficient order management: Their existing order system was slow, which led to errors in processing orders and updating product information.
Scalability issues: As traffic increased, the platform struggled to handle larger volumes of users, leading to slow load times and occasional outages.
Lack of monitoring: The platform had no robust way to monitor its performance or detect potential issues in real-time.
To address the platform’s security vulnerabilities, we needed a solution that could actively monitor and block malicious traffic. AWS WAF (Web Application Firewall) was the best tool to mitigate these risks. It provided real-time protection against attacks like SQL injection and XSS, ensuring that the platform could defend itself against potential threats.
Key features:
Traffic filtering: AWS WAF inspects all incoming traffic and filters out malicious requests.
Custom rules: We created specific rules to block known attack patterns, such as SQL injection attempts.
Real-time monitoring: The system continuously monitors traffic, alerting the team if any unusual activity is detected.
Reduced downtime risk: AWS WAF helps maintain platform stability by blocking harmful traffic early.
The existing order management system was slow and error-prone. We revamped the system using PHP Symfony and Eccube to streamline operations, making it easier for the client to manage orders and track products. This upgrade improved both the internal workflow and the customer experience.
Key features:
Efficient order tracking: Orders are now tracked in real-time, reducing the chances of delays or errors.
Product management: The client can easily update product information, prices, and stock availability without system slowdowns.
Automated updates: The system can automatically update customers on order status, reducing manual input.
When the platform’s traffic grew, monitoring performance became essential. We set up AWS CloudWatch to track performance in real-time and manage resources efficiently. To handle increased traffic, we used EC2 instances, RDS databases, and Elastic Load Balancing (ELB) for automatic adjustments to traffic changes. CloudWatch also provided detailed usage insights for its resources, helping the client make informed decisions for future growth.
Key features:
Real-time performance monitoring: AWS CloudWatch tracks the platform’s health, identifying potential issues before they affect users.
Alerts and notifications: The client receives immediate alerts when performance drops or resource limits are reached.
Detailed reporting: CloudWatch provides detailed analytics on traffic patterns and resource usage, helping the client plan for future growth.
To maintain stability and performance, the client needed a way to monitor the platform’s health and detect any issues before they escalated. AWS CloudWatch tracks key metrics like server response time and CPU usage, helping detect potential issues before they escalate. Custom thresholds were established to trigger alerts, allowing the client to react immediately to performance problems.
Key features:
Proactive issue detection: CloudWatch alerts the client to performance problems, such as slow pages or high server loads, as soon as they occur.
Detailed metrics: The system tracks key performance indicators (KPIs) like server response time and load, allowing quick adjustments.
Customizable alerts: The client can set custom thresholds for critical metrics, receiving alerts when these limits are breached.
The implementation of our solutions led to impressive outcomes for the client. Here are the key results:
Improved user experience and platform security: The system now delivers a smoother, safer user experience.
Increased customer engagement: The newly added gift promotion feature successfully boosted user interaction.
Streamlined B2B operations: The salon management system simplified processes for business clients, enhancing efficiency.
Better audience connection: The blog and topic posting feature enabled more effective communication with the target audience.
Strengthened data security: Enhanced security measures protected sensitive customer information, building trust and loyalty.
Our client has enjoyed a more secure, effective, and engaging platform for its visitors as a result of these solutions. We took care of both the technical and business needs so that the platform would be able to both scale and evolve with customers’ demands. Now, our client is positioned for future growth and success based on enhanced security measures and enhanced user features. This case study highlights our ability to combine business insights, design, and technology to solve complex challenges and deliver lasting value.
At Haposoft, we design tailored solutions that tackle your toughest challenges. With years of experience in cloud technologies, we create scalable systems so you can focus on growing your business without worrying about downtime or data breaches.
We’ve partnered with companies like yours to harness AWS tools, helping you spot potential threats, monitor performance in real-time, and make smarter decisions. Our experience in web development and security ensures your platform not only works seamlessly but is secure today and in the future.
Scale your business, secure your platform, and trust your data is safe with us.
If you are thinking about your future and want us to protect it, contact us today to discuss our cloud security solutions.
