Innovating Mobile Experiences for Tomorrow's Users

In the context of the rapidly growing Pickleball movement, which still lacks specialized support tools, matchmaking between players of varying skill levels is a common problem, directly impacting the competitive experience and user retention. A sports startup was looking to build a platform that would allow the player community to transparently record their match results and rank their skill levels based on real-world data. That's where Haposoft came in. We developed a multi-channel platform – website, administration system, and mobile app – using technology to solve this problem and lay the foundation for a customer subscription business model. About Customers Our client is a startup operating in the sports industry, targeting the community of pickleball players – a sport experiencing rapid growth in participation. Their business model is subscription-based, where customers pay a recurring annual fee. Therefore, the product needs to create sufficient value to justify players' willingness to pay the recurring fee. However, the lack of a reliable skill ranking tool – something golf already has with its handicap system – makes matchmaking between players of different skill levels a major obstacle to building a fair and sustainable competitive community. This project highlights how technology can be applied to validate a new business model in a niche market. Challenge Customers face three main challenges in the platform building process: Unfair Matchmaking: Without an objective skill ranking tool, new and experienced players are easily matched together, making the game uncompetitive and negatively impacting the experience for both sides. Multi-Platform Deployment in a Short Timeframe: The project required the simultaneous development of three components – a website, an administration system, and a mobile application – within approximately two months, demanding close coordination between all departments. Validating the New Business Model: The subscription model has never been applied to this product before, so a phased deployment strategy is needed to mitigate risks before officially charging users. These challenges not only affect the competitive experience but also directly impact the product's commercial viability. Solution To address the challenges faced by our customers, Haposoft has developed a solution consisting of three main components: a referral website, a mobile application, and a management system, designed to effectively handle each challenge. By focusing on automated scoring, a seamless registration experience, and phased deployment, we ensure the platform can quickly validate the real-world business model. Simultaneously, the referral website, built on NextJS, serves as the first touchpoint with new users, introducing the product before they download the application. 1. Automatic Match Recording & Ranking System We develop mobile applications on React Native. This application allows simultaneous release on iOS and Android from a single codebase, directly addressing the problem of mismatched matchmaking. The app enables players to create matches, record results, and automatically calculate rankings based on actual match data, eliminating subjective ranking. This solution simplifies the process of finding opponents of a suitable skill level and enhances fairness in competition. Key features: Match report:Players create their own matches and enter match results directly on the app. Automatic scoring:The system automatically calculates ranking points based on actual match results, requiring no manual intervention. Real-time leaderboard:Continuous updates ensure players always know their current position within the community. 2. Seamless Registration & Notification Experience To reduce barriers to creating new accounts, the system integrates OTP via Zalo OA (Using the Zalo ZNS package developed by Haposoft) – leveraging the familiar channel of Vietnamese users instead of traditional SMS. Simultaneously, the system integrates Firebase Cloud Messaging to send real-time match notifications and account updates, helping players avoid missing important information between app openings. Key features: Verification via Zalo OTP: Fast registration reduces the barrier to conversion for new users. Real-time notifications: Get instant match schedule and account updates via Firebase Cloud Messaging. 3. Centralized Management System To operate the platform effectively, we developed a management system using Node.js and MySQL, stored on AWS EC2 allowing the operations team to centrally track user data, match data, and ranking history – the primary data source for the platform's operational metrics. Key features: Centralized data management: Track users, matches, and rankings from a single interface. Monitoring operational data: Provide real-world data to measure matchmaking effectiveness and platform usage. Result The solution implemented by Haposoft has yielded remarkable initial results right from its launch: ► Verify market needs: Immediately after its launch, the system attracted more than 15,000 players to register and use. This demonstrates a clear need for a transparent qualification assessment system within the Pickleball community. ► High matchmaking success rate: The platform has stored more than 75,000 match results, which creates a large database for calculating scores, rankings, and tracking players' performance in real time. ► Growth across both mobile platforms: The app has been released on both iOS and Android, allowing customers to quickly reach users across popular platforms. ► Implementing in phases helps reduce risks: Testing with real data before implementing a pricing model helps customers validate the product before making a full investment in commercialization. ► The scope is clear for the next phase: The platform currently supports matchmaking between regular players and does not yet support tournament organization – this is a planned item in the client's next roadmap. Conclude By solving the problem of unfair matchmaking and simultaneously building three platforms in a short time, Haposoft has helped its clients have a product ready to validate their subscription business model in a niche market. With 15,000 active users and nearly 76% of matches successfully matched in the initial phase, clients now have real data to continue investing in and expanding the product in subsequent phases. Why Choose Us? Businesses looking to build a new community platform or subscription product can trust Haposoft. We possess the expertise to handle multiple system components simultaneously – websites, mobile applications, and administration systems – in a short timeframe, while also advising on phased deployment strategies to mitigate risks when validating new business models. Interested in building a new community platform or subscription product? Contact Haposoft to explore how our enterprise system development services can help you validate and scale your product.

The client is a leader in the drone technology industry. They focus on providing solutions for managing flycam devices and tracking flight schedules. Their users range from individual drone owners to businesses that rely on drones for operations. Before the project, they managed their workflows manually. This approach was not scalable for handling multiple devices or logging detailed flight data. They wanted a platform to centralize these tasks, enabling real-time monitoring and improved efficiency. About the Client Before the project, they managed their workflows manually. This approach was not scalable for handling multiple devices or logging detailed flight data. They wanted a platform to centralize these tasks, enabling real-time monitoring and improved efficiency. In addition, the client aimed to offer premium features through subscription packages. This would allow them to expand their revenue model while delivering added value to users. Challenges The flycam management platform's development came with a number of significant obstacles. For the platform to satisfy user demands and corporate objectives, each problem needed a customized solution. Real-Time Flycam Tracking: Building a system to monitor and update flycam data and flight schedules instantly. Cross-Platform Compatibility: Ensuring consistent functionality and user experience across web, iOS, and Android platforms. Seamless Payment Integration: Implementing secure and efficient workflows for Apple Pay, Google Pay, and Stripe. Handling Large-Scale Data: Designing the platform to process and store growing volumes of flight and device data without impacting performance. Solutions Building an efficient and user-friendly platform required multiple tailored solutions. Each solution targeted a specific challenge, ensuring technical precision and scalability. 1. Integrated Flycam and Flight Log Dashboard This solution focused on replacing fragmented workflows with a centralized system for managing flycam devices and flight schedules. Using Flutter, we developed a mobile app that enabled users to log and monitor flight schedules across iOS and Android. Integration with Google Maps API allowed real-time visualization of flight paths. Data was synchronized via Google Cloud Platform, ensuring updates were consistent and accessible across devices. Key Features: Comprehensive dashboard for device and flight data management. Real-time tracking of flight paths on Google Maps. Instant synchronization of updates across mobile platforms. 2. Streamlined Mobile and Web Data Synchronization Ensuring a seamless experience across web, iOS, and Android platforms was critical for user engagement. The mobile app was developed using Flutter for a unified codebase, reducing development time and ensuring feature parity. The web app leveraged TypeScript, Angular, and CoreUI to provide a responsive, intuitive interface. Both platforms were linked via Firebase, delivering consistent and up-to-date information for all users. Key Features: Unified mobile development with Flutter. Responsive and visually cohesive web interface. Real-time synchronization powered by Firebase. 3. Platform-Wide Subscription Payment System This solution streamlined the process of integrating multiple payment systems to support subscription services. We implemented Apple Pay and Google Pay for mobile platforms and Stripe for web transactions. Backend workflows, built with Golang, ensured compliance and security while maintaining efficiency. Users could subscribe seamlessly, regardless of their platform of choice. Key Features: Easy and secure mobile payments via Apple Pay and Google Pay. Reliable web transactions with Stripe integration. Scalable backend infrastructure for handling payment flows. 4. Real-Time Scalable Data Processing Architecture To support a growing user base, we designed a robust system capable of managing large volumes of data efficiently. The platform’s backend, hosted on Google Cloud Platform, processed and synchronized data in real time. This ensured that the system could handle increasing user demands without compromising performance or reliability. Key Features: High-performance backend architecture on GCP. Scalable design to accommodate future growth. Real-time data processing and updates. Results The platform delivered exactly what the client needed, resolving operational challenges and introducing new opportunities for growth. It combined intuitive design with robust functionality to improve efficiency and user satisfaction. A unified mobile and web application now simplifies the management of flycam devices and flight schedules. Real-time map features and a centralized dashboard improve how users track and log flights. Subscription payment systems were integrated across platforms, ensuring a seamless experience for users. Development was completed efficiently, leveraging tools like Flutter and GCP to ensure scalability. Conclusion Haposoft delivered a platform that solved the client's key challenges in managing flycam devices and flight schedules. By centralizing their workflow and integrating real-time data updates, we made it easier for users to track and manage their flights. We also implemented a seamless payment system for subscription services, which helped the client offer more value to their users. The project was completed on time, using technologies like Flutter, Firebase, and Google Cloud, which not only met the current needs but also positioned the platform for future growth. Why Choose Haposoft? At Haposoft, we’re about making things easier for you, not adding more complexity. We take the time to listen to what your business really needs and create solutions that actually help. No fluff, no generic stuff—just real solutions that fit how you work. Whether it’s improving day-to-day processes or building something that scales with you, we focus on what really matters: getting the job done without the hassle. Let’s team up and build something that works for you, in the way that works best for you.

This ski ticketing app was designed to make ski resort access faster and more convenient by offering users the flexibility to purchase time-based packages. With this app, skiers can buy and manage hours to use at various participating resorts. It not only saves time at ticket booths but also lets users adjust their schedule to fit their skiing preferences. About the Client Our client operates in the ski resort industry and wanted to enhance the ticketing experience for their customers. They identified a growing demand for more flexible access to ski resorts, allowing users to plan visits on their own terms. Seeking to move away from rigid, fixed ticketing, the client envisioned a digital solution that would simplify ticket purchasing and add convenience. Their goal was to offer a system that would let customers manage their ski hours with ease and enjoy more freedom across multiple resorts. Challenges The client faced several challenges with their current ticket sales and management processes, which they wanted to address through an app and web system: Manual Ticket Management: The client was manually managing ticket sales, promotions, and information updates from ski resorts, making the process slow and inefficient. Customer and Resort Management: They needed a system to manage customer details and resort operations, including ticket sales by time and region, and to offer flexible ticketing options based on hours or days. Gifting and Reporting: They wanted the ability to allow customers to gift tickets within the app and to automatically send detailed usage reports to customers via email. Solutions To address these challenges, our team implemented targeted solutions tailored to meet each requirement. Key features of each solution include: Automated Ticket Management System To address this, we developed an automated system within both the mobile app and web application to streamline ticket management. Using Flutter for mobile and PHP (Laravel) for the web backend, this solution automates ticket sales and promotions, allowing customers to purchase tickets and view promotions directly within the app. This reduces manual efforts and improves accuracy. Key Features: Automated Ticket Sales: Enables users to buy tickets through the app without manual processing. Promotions Management: Admins can quickly create and update promotions, ensuring customers receive the latest offers in real-time. Real-Time Ticket Updates: Reflects ticket purchases and availability instantly, removing delays. Integrated Customer and Resort Management System We implemented a robust management system through the web application that allows admins to manage customer profiles and resort details in one centralized location. This solution, powered by Laravel and hosted on AWS EC2, also integrates with the mobile app to give users the flexibility to purchase tickets by hour or day, meeting diverse user needs. Key Features: Customer Profile Management: Allows admins to view and update customer details, ensuring accurate records. Resort Operations Management: Centralized dashboard to oversee resort-specific ticketing options, including time- and day-based tickets. Flexible Ticketing Options: Users can select tickets based on hours or days, providing them with customizable access to ski resorts. Enhanced Ticket Gifting and Automated Reporting We added ticket gifting functionality within the mobile app, allowing users to send tickets to friends or family members with ease. For automated reporting, the web application sends email updates on ticket usage, powered by Laravel’s built-in mailing functions. This solution not only enhances user engagement but also saves the client time on manual reporting tasks. Key Features: Ticket Gifting: Users can gift ski tickets within the app, enhancing social connectivity and user satisfaction. Automated Email Reports: Sends customers detailed usage reports, keeping them informed and reducing manual work for the client. Notification System: Alerts customers on ticket usage and updates, creating a more interactive experience. Result The development of the project platform resulted in: ► Improved Efficiency: Automated ticket sales and customer management reduced manual workload, allowing staff to focus on higher-value tasks. ► Enhanced User Experience: The mobile app’s flexible ticket purchasing options and intuitive interface led to increased user satisfaction and engagement. ► Scalability: The system was designed to easily incorporate new features, enabling the client to expand ticketing options and adapt to future needs. ► Increased Customer Engagement: Features like ticket gifting and automated reporting encouraged users to interact more frequently with the app, fostering customer loyalty. ► Seamless Multi-Platform Access: Consistent performance across iOS and Android devices made it easy for users to access the app, regardless of their preferred platform. Conclusion This project redefined the client’s management of ski tickets and customer service. We replaced manual processes with a streamlined digital system. This change reduced costs and made ticket sales, customer data, and promotions more efficient. The app’s intuitive design and flexible options make planning visits and gifting tickets easy for customers. The scalable backend is ready to support new features as the client’s needs expand. Overall, this project boosted operational efficiency, improved customer satisfaction, and set a strong foundation for future growth. Why Choose Us? When you work with us, you’re choosing a team that’s genuinely invested in understanding your business and finding solutions that fit. We bring both technical skills and real-world insights to each project, aiming to make a real difference for you. Let’s talk about how our mobile application development services can help you reach your next goal.