In this project, we developed an automated employee engagement survey system designed for management and HR teams. The system takes care of gathering feedback from employees, analyzing the results, and offering actionable insights. This makes it easier for companies to understand what’s going on with their workforce, address issues early, and reduce the workload on managers. About the Client Our client is a Japanese company that’s been in the mobility industry for 14 years. They’ve got a growing workforce spread across multiple locations, which made it tough for them to keep track of employee satisfaction. Without a clear way to see how their employees were feeling, it became harder to step in early and solve problems, leading to higher turnover rates. Challenges Unexpected Resignations of High-Performing Employees: The client observed that many top employees were leaving the company without clear warnings, creating gaps in productivity. High Turnover Among New Graduates and Mid-Career Employees: Early departures from both new recruits and mid-level employees were disrupting workforce continuity. Insufficient Manager-Employee Communication: Inadequate dialogue and active listening between management and staff resulted in overlooked concerns and misalignment within the team. Lack of Oversight Across Store Locations: With employees spread across multiple locations, management had limited visibility into the satisfaction and engagement levels in each location. Our Solution We provided a range of solutions to address the client’s challenges. This included a SaaS platform to collect and analyze employee feedback. The system gave the organization better insight into their workforce, helping them make informed decisions. SaaS Survey Platform Development We developed a SaaS platform to streamline employee feedback collection. The system automates the scheduling and dispatch of surveys, ensuring regular feedback collection from all employees, regardless of their location or role. This comprehensive approach provides management with a clear view of the overall workforce. Employees can access the surveys through an intuitive interface, which supports various question formats and is accessible across desktop and mobile devices. This makes it easier for employees to participate and share honest feedback, reducing the likelihood of overlooked dissatisfaction. Key Features: Automated survey dispatch at predefined intervals Intuitive user interface accessible across multiple devices Confidential feedback collection to ensure honest responses Data Analytics and Visualization To help HR teams better understand employee feedback, we integrated Chart.js and Alpine.js, creating dynamic visualizations of survey results. These tools enable HR to compare feedback across different locations and departments, making it easier to spot trends, detect problem areas, and identify potential risks, such as the unexpected resignation of top performers or the early departure of new employees. The customizable reporting features also allow management to dive deeper into specific issues, enabling quicker and more informed decision-making. Key Features: Comparative visualization of feedback across locations Customizable reporting for in-depth analysis Real-time data analytics for immediate action Results ► Automated Survey Dispatch: Surveys are sent automatically at scheduled intervals, significantly reducing the manual workload for HR teams. ► Confidential Feedback Collection: The system ensures the confidentiality of employee feedback, fostering a culture of honesty and openness in the survey responses. ► Real-Time Insights: Managers at the headquarters can now easily monitor and compare employee engagement levels across multiple store locations through dynamic data visualizations and reports. ► Actionable Data: The system provides actionable insights, enabling HR to swiftly address engagement issues and implement improvement strategies across the organization. Client Feedback “Our project team consistently proposed effective solutions with minimal feedback. Haposoft’s expertise in developing user-friendly services has been instrumental in the project’s success. We highly appreciate their quick implementation and attention to service quality.” Conclusion Our system provided HR teams with an efficient, automated solution for monitoring employee satisfaction. It reduced turnover rates, improved workplace culture, and minimized the manual workload traditionally involved in engagement tracking. By combining data analytics and visualization tools, the platform delivered real-time, actionable insights that empowered HR to make informed decisions. Why Us? Our team has a strong grasp of cloud-based solutions and data analytics. We worked closely with the client to develop a scalable and robust system tailored to their needs. With clear communication and a collaborative approach, the project ran smoothly, resulting in a high-quality product that continues to deliver value. Looking for a customized SaaS solution to streamline your operations? Contact us today to explore how our cloud-based platforms can help optimize your business processes.

The need for personalized and high-quality products in the e-commerce sector has never been greater. A forward-thinking e-commerce company recognized this demand and embarked on a project to develop a comprehensive platform that would allow users to design, print, and deliver custom cards with ease. Their goal? To create an all-in-one, intuitive solution. They wanted to ensure not only a seamless design experience but also that the final printed product perfectly matched the user's on-screen creation. This project aimed to tackle challenges in image fidelity, user empowerment, and operational efficiency in a competitive e-commerce landscape. About the Client The client operates in the B2C e-commerce space, offering a platform for users to create personalized cards for various occasions. Their platform streamlines the entire process, from design to printing and delivery, all under one roof. This approach gives customers a convenient and creative way to express themselves. Focused on delivering high-quality products and exceptional user experiences, the client continuously innovates to meet their customers' evolving needs. Challenges The project presented three major challenges: Visual Fidelity: Ensuring that the final printed product matched the user’s on-screen design was paramount. Any discrepancies could lead to customer dissatisfaction and affect the brand’s reputation. User Empowerment: The platform needed to offer a user-friendly design tool that would allow customers to easily edit and personalize their cards directly on the website. This tool had to be both intuitive and powerful to cater to a diverse user base. Performance Optimization: The process of designing, printing, and delivering the cards had to be optimized for efficiency. Delays in any of these stages could lead to bottlenecks, affecting customer satisfaction and operational efficiency. Solutions To address these challenges, we implemented a series of advanced solutions: 1. High-Fidelity Printing for Accurate Visual Representation To ensure that the final printed product perfectly matched the on-screen design, we implemented a high-fidelity printing solution using Imagick. This solution focused on maintaining visual fidelity by processing high-resolution images and calibrating colors to match the user’s display settings. Imagick’s powerful image processing capabilities were key to achieving this precision, allowing us to deliver printed cards that looked exactly as users intended. Key Features: Accurate Color Matching: Ensures that printed colors match the on-screen design through advanced color calibration. High-Resolution Processing: Maintains image clarity and sharpness in the final printed product. Real-Time Preview: Provides users with a print-preview that reflects exactly what will be printed. 2. Interactive Design Tool We developed a dynamic and user-friendly card editor using the Vue.js framework. This tool empowers users to design and personalize their cards with ease, providing immediate visual feedback on every change they make. The focus was on creating an intuitive interface that requires no advanced technical skills, allowing anyone to create professional-quality designs effortlessly. Key Features: Real-Time Updates: The interface dynamically updates with every change, offering a smooth design experience. Component-Based Architecture: Allows users to easily modify text, images, and other elements in real-time. User-Friendly Design: Simplifies the design process, making it accessible to users of all skill levels. 3. Optimized Task Management for Efficient Order Processing To address the vast number of orders that our application was going to handle, we implemented a strong task management system using Queues and WebSockets. This solution focused on streamlining the entire workflow from design to delivery, ensuring the platform could efficiently process a large volume of print jobs. Queues handle the order in which printing tasks are executed, while WebSockets enable users to receive real-time updates on their order status. Key Features: Efficient Task Scheduling: The queuing allows the efficient usage of the printer while avoiding delays when many people try to access it at the same time. Real-Time Order Tracking: Using WebSockets for displaying notifications to the users guarantees their being informed all the time regarding the state of the printing process. Scalability: The design of the system is made to ensure that it can accommodate additional requirements in as much as the business expands. Outcome The implementation of these solutions led to significant positive outcomes for our client : ►Enhanced User Satisfaction 🔹Ease of Design: Users enjoyed an intuitive design process. 🔹Print Accuracy: The precise print-preview feature ensured users got exactly what they designed. ►Operational Efficiency 🔹Faster Processing: Turnaround times improved significantly. 🔹Increased Capacity: The platform efficiently handled more orders. ►Business Growth 🔹Higher Engagement: User experience enhancements led to more repeat business. 🔹Positive Reviews: Satisfaction drove more positive feedback and customer growth. Conclusion This project demonstrated that it's possible to make a platform user-friendly while also reducing operational costs, without compromising product quality. The platform met users' needs for accuracy and convenience in card design, reinforcing the importance of integration. The outcome showed that combining the latest technology with the right ideas can reshape customer experiences and set new benchmarks in e-commerce strategies. Why Us At Haposoft, we work closely with our clients to understand their needs and challenges. With years of experience in creating user-friendly, performance-driven platform solutions, we keep our clients competitive in the fast-paced world of e-commerce. Whether it's enhancing design, boosting efficiency, or creating intuitive user environments, we combine technology and creativity to help your business thrive. Interested in enhancing your company with custom SaaS development services? - We’re here for you. Collaborate with us to elevate your concepts into scalable, transformational solutions.