Thank You For Reaching Out To Us
We have received your message and will get back to you within 24-48 hours. Have a great day!

Cloudflare Global Outage: What Happened and How to Keep Your Site Online

hapo
Alyssa Pham
Nov 19, 2025
10 min read
Cloudflare Global Outage: What Happened and How to Keep Your Site Online

Cloudflare is facing a major global outage that has disrupted DNS resolution, CDN traffic and several core network services. The issue began early on November 18, 2025 and quickly affected many of the world’s biggest platforms, including OpenAI, X, Canva and other sites that rely on Cloudflare for performance and security. As Cloudflare works to stabilize its systems, many websites may load slowly, show error messages or fail to respond entirely. This guide explains what is happening and what you can do right now to keep your website online.

What’s Going On With Cloudflare Right Now?

Cloudflare is investigating a major global outage that began around 6:40 a.m. ET on 18 November 2025 and quickly triggered elevated error rates across multiple regions. Thousands of users reported HTTP 500 internal errors, failed API calls and an inability to access Cloudflare’s dashboard or API endpoints. According to multiple reports from Reuters, AP News and Tom’s Hardware, websites depending on Cloudflare’s CDN or proxy layer simply stopped loading. High-profile platforms including OpenAI, X and Canva were among the most visibly affected, with users encountering timeouts, missing content or Cloudflare challenge errors when trying to access core features.

Cloudflare’s CEO acknowledged the disruption and noted that the company saw an unexpected spike in traffic and CPU load that impacted both primary and secondary systems. This instability rippled across Cloudflare’s network, which carries more than 20 percent of global web traffic, according to the Financial Times. While some regions are showing early signs of recovery, Cloudflare has warned that intermittent downtime may continue until the network fully stabilizes.

Why So Many Services Went Down

Cloudflare’s outage is touching several critical layers of its global network. This is why so many unrelated platforms are failing at the same time. While the scope may vary by region, most disruptions fall into four main areas.

These are the services experiencing the most visible impact:

  • DNS resolution: Domains may fail to resolve entirely or return intermittent NXDOMAIN and SERVFAIL errors, making websites appear offline even if servers are healthy.
  • CDN and edge delivery: Users may see slow loading, missing content or 522 and 523 connection errors as traffic struggles to reach Cloudflare’s edge locations.
  • API and Workers: Developers may notice higher latency, failed executions or dropped requests due to instability in Cloudflare’s compute and routing layer.
  • Zero Trust and Email Routing: Authentication, access policies and email rewriting may behave inconsistently, causing login delays or undelivered messages.

Websites may appear offline even though the backend is functioning normally. APIs may time out or fail entirely. Some platforms experience slower global performance due to degraded edge capacity. Email routing and authentication services relying on Cloudflare may process more slowly or return errors. For businesses building on Cloudflare, these issues can interrupt workflows, customer access and production systems until the network fully recovers.

Emergency Steps to Keep Your Website Running

If your website or API relies on Cloudflare, you can take several immediate actions to restore access while Cloudflare continues to recover. These steps focus on bypassing unstable Cloudflare layers and re-routing critical traffic.

1. If Your Domain Uses Cloudflare DNS

Moving your domain away from Cloudflare’s DNS temporarily can restore service for most websites.

What to do:

  • Change your NameServers back to your domain registrar’s defaults (GoDaddy, Namecheap, MatBao, PAVietnam and others).
  • Or switch to a reliable alternative such as Amazon Route 53.
  • Recreate your existing DNS records (A, AAAA, CNAME, MX and TXT) exactly as they were.

This ensures DNS resolution is handled by a stable provider until Cloudflare fully recovers.

2. If You Use Cloudflare Proxy or CDN

Cloudflare’s orange-cloud proxy is heavily affected during global outages. Disabling it allows traffic to go directly to your server.

You can:

  • Turn off proxy mode so the DNS entry becomes DNS Only.
  • Or point your domain directly to your server’s IP using another DNS provider.

This bypasses Cloudflare’s edge entirely and routes requests straight to your origin.

3. If You Rely on Cloudflare Workers, Email Routing or Zero Trust

These services may not function reliably under current conditions.

Temporary workarounds include:

  • Switching back to your original email provider’s MX records such as Google Workspace, Microsoft 365 or any self-hosted solution.
  • Routing API traffic directly to your backend servers instead of through Workers.
  • Pausing Zero Trust policies that depend on Cloudflare for authentication.

Important Notes

  • DNS propagation can take anywhere from a few minutes to an hour depending on your TTL.
  • Do not delete your Cloudflare zone. This complicates restoration once the network stabilizes.
  • Large websites or systems under heavy traffic should test load immediately after switching.

Preventing Future Outages

While Cloudflare is usually reliable, this incident shows how a single point of failure can affect many unrelated platforms. Businesses that depend on Cloudflare for DNS, CDN, security and API routing should plan for resilience rather than assuming perfect uptime.

Build DNS Redundancy

DNS is the first layer that fails during a Cloudflare outage. Having a secondary DNS provider allows your domain to stay reachable even if one provider goes down.

Reliable options include:

  • ​​​​​Amazon Route 53
  • Google Cloud DNS
  • NS1
  • Akamai
  • DNS Made Easy

A multi-DNS setup ensures that traffic can be rerouted instantly whenever one network experiences instability.

Use More Than One CDN When Possible

If your website or application relies heavily on Cloudflare’s edge, consider using a backup CDN for static assets or heavy traffic routes. This prevents a full shutdown if Cloudflare’s delivery network becomes slow or unavailable.

Common backup choices include Fastly, CloudFront or Akamai.

Design Systems for Failure

Modern applications need to assume that providers can fail unexpectedly. A resilient architecture spreads critical services across multiple layers and avoids complete reliance on any single vendor.

Practical improvements:

  • Keep a direct IP access path for emergencies
  • Store a copy of static assets outside Cloudflare
  • Use health checks that can switch traffic when errors spike
  • Avoid routing core authentication or critical APIs through a single proxy
  • By preparing ahead, you reduce the risk of a global outage disrupting your customers or internal operations.

Final Thoughts and How Haposoft Can Support You

Today’s Cloudflare outage is a reminder that even the most trusted internet providers can experience large-scale failures. When core layers like DNS, CDN or security proxies go down, the ripple effect reaches millions of users and businesses within minutes. The best defense is preparation: redundancy, fallback routing and resilient infrastructure.

If your website or system is still experiencing issues or you want to avoid disruptions like this in the future, Haposoft can step in immediately.

Haposoft Can Help You Stabilize Your Website Right Now

Our team can assist with:

  • Reconfiguring DNS records on Route 53 or your registrar
  • Bypassing Cloudflare proxy and routing traffic directly to your servers
  • Restoring API access and email flow without waiting for Cloudflare’s full recovery

We can guide you through the entire process so your website comes back online as fast as possible.

Improve Reliability with Haposoft’s AWS Solutions

Beyond emergency fixes, Haposoft provides end-to-end AWS consulting to help you build stronger and more resilient systems. Our AWS services include:

  • Designing multi-DNS and multi-region architecture
  • Setting up Route 53 with health checks and failover routing
  • Deploying CloudFront as a high-availability CDN alternative
  • Migrating critical services to fault-tolerant AWS infrastructure
  • Implementing monitoring, alerts and disaster-recovery plans

If you want your platform to withstand outages like today’s event, Haposoft can help you build the kind of cloud architecture that stays online even when major providers stumble.



 

Share
cta-background

Subscribe to Haposoft's Monthly Newsletter

Get expert insights on digital transformation and event update straight to your inbox
©Haposoft 2025. All rights reserved