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In this project, we developed an automated employee engagement survey system designed for management and HR teams. The system takes care of gathering feedback from employees, analyzing the results, and offering actionable insights. This makes it easier for companies to understand what’s going on with their workforce, address issues early, and reduce the workload on managers.
Our client is a Japanese company that’s been in the mobility industry for 14 years. They’ve got a growing workforce spread across multiple locations, which made it tough for them to keep track of employee satisfaction. Without a clear way to see how their employees were feeling, it became harder to step in early and solve problems, leading to higher turnover rates.
Unexpected Resignations of High-Performing Employees: The client observed that many top employees were leaving the company without clear warnings, creating gaps in productivity.
High Turnover Among New Graduates and Mid-Career Employees: Early departures from both new recruits and mid-level employees were disrupting workforce continuity.
Insufficient Manager-Employee Communication: Inadequate dialogue and active listening between management and staff resulted in overlooked concerns and misalignment within the team.
Lack of Oversight Across Store Locations: With employees spread across multiple locations, management had limited visibility into the satisfaction and engagement levels in each location.
We provided a range of solutions to address the client’s challenges. This included a SaaS platform to collect and analyze employee feedback. The system gave the organization better insight into their workforce, helping them make informed decisions.
We developed a SaaS platform to streamline employee feedback collection. The system automates the scheduling and dispatch of surveys, ensuring regular feedback collection from all employees, regardless of their location or role. This comprehensive approach provides management with a clear view of the overall workforce. Employees can access the surveys through an intuitive interface, which supports various question formats and is accessible across desktop and mobile devices. This makes it easier for employees to participate and share honest feedback, reducing the likelihood of overlooked dissatisfaction.
Key Features:
Automated survey dispatch at predefined intervals
Intuitive user interface accessible across multiple devices
Confidential feedback collection to ensure honest responses
To help HR teams better understand employee feedback, we integrated Chart.js and Alpine.js, creating dynamic visualizations of survey results. These tools enable HR to compare feedback across different locations and departments, making it easier to spot trends, detect problem areas, and identify potential risks, such as the unexpected resignation of top performers or the early departure of new employees. The customizable reporting features also allow management to dive deeper into specific issues, enabling quicker and more informed decision-making.
Key Features:
Comparative visualization of feedback across locations
Customizable reporting for in-depth analysis
Real-time data analytics for immediate action
► Automated Survey Dispatch: Surveys are sent automatically at scheduled intervals, significantly reducing the manual workload for HR teams.
► Confidential Feedback Collection: The system ensures the confidentiality of employee feedback, fostering a culture of honesty and openness in the survey responses.
► Real-Time Insights: Managers at the headquarters can now easily monitor and compare employee engagement levels across multiple store locations through dynamic data visualizations and reports.
► Actionable Data: The system provides actionable insights, enabling HR to swiftly address engagement issues and implement improvement strategies across the organization.
Client Feedback
“Our project team consistently proposed effective solutions with minimal feedback. Haposoft’s expertise in developing user-friendly services has been instrumental in the project’s success. We highly appreciate their quick implementation and attention to service quality.”
Our system provided HR teams with an efficient, automated solution for monitoring employee satisfaction. It reduced turnover rates, improved workplace culture, and minimized the manual workload traditionally involved in engagement tracking. By combining data analytics and visualization tools, the platform delivered real-time, actionable insights that empowered HR to make informed decisions.
Our team has a strong grasp of cloud-based solutions and data analytics. We worked closely with the client to develop a scalable and robust system tailored to their needs. With clear communication and a collaborative approach, the project ran smoothly, resulting in a high-quality product that continues to deliver value.
Looking for a customized SaaS solution to streamline your operations? Contact us today to explore how our cloud-based platforms can help optimize your business processes.
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